Privacy Policy

Last Updated: [7th August 2026]

This Privacy Policy (“Privacy Policy” or “Policy”) explains how Casley India Private Limited, operating the Reward Eagle platform (“Reward Eagle”, “we”, “us”, “our” or the “Company”), collects, receives, uses, processes, stores, shares, transfers, discloses and protects Personal Data in connection with Reward Eagle and its related services.

This Policy applies to users, members, research participants, panel members, website visitors and other individuals (“User”, “you” or “your”) who access or use Reward Eagle.

Please read this Privacy Policy together with our Terms and Conditions, Cookie Policy and any project-specific privacy notice, consent form or participation terms that may be presented to you.

Where applicable law requires consent for a particular processing activity, we will obtain such consent separately.


1. About Reward Eagle

Reward Eagle is operated by Casley India Private Limited, a company incorporated under the laws of India.

Reward Eagle may provide services including:

  • Cashback and rewards services

  • Coupons, offers and promotional services

  • Loyalty and membership programmes

  • Surveys and questionnaires

  • Consumer research

  • Professional and industry research

  • Research panels

  • Screening questionnaires

  • Online and offline interviews

  • Focus groups

  • Product and service research

  • Market and customer research

  • Research conducted on behalf of third-party clients and sponsors

  • Research participant recruitment

  • Reward, voucher and incentive fulfilment

  • Research administration

  • Related digital and professional services

These are collectively referred to as the “Services.”


2. Scope of This Privacy Policy

This Privacy Policy applies when you:

  • Visit or use the Reward Eagle website or application

  • Create or maintain a Reward Eagle account

  • Register through a Reward Eagle landing page or QR code

  • Join a Reward Eagle research panel

  • Participate in a survey or screening questionnaire

  • Participate in an interview, focus group or other research activity

  • Attend an event where Reward Eagle registration is offered

  • Earn or redeem Reward Eagle points, cashback, vouchers or rewards

  • Contact our customer or participant support

  • Receive communications from us by email, SMS, WhatsApp, telephone or other channels

  • Participate in a campaign, promotion or research programme

  • Otherwise provide Personal Data to Reward Eagle

This Privacy Policy does not govern the independent privacy practices of third-party websites, merchants, clients or other organisations, except where such third parties process Personal Data on our behalf.


3. Definitions

For purposes of this Privacy Policy:

“Personal Data” means any data about an individual who is identifiable by or in relation to such data, in accordance with applicable law.

“Processing” includes any operation performed on Personal Data, including collection, recording, organisation, storage, retrieval, use, analysis, sharing, disclosure, transfer, deletion or destruction.

“Research Client” or “Research Sponsor” means an organisation on whose behalf, or for whose benefit, Reward Eagle conducts or administers research.

“Research Participant” means an individual who joins a research panel, completes a screening questionnaire or survey, participates in an interview or otherwise participates in a research activity.

“Service Provider” means a third party engaged by us to perform functions in connection with our Services.


4. Personal Data We May Collect

Depending on the Services you use, we may collect the following categories of Personal Data.

4.1 Identification and Contact Information

This may include:

  • First name

  • Last name

  • Mobile telephone number

  • Email address

  • Postal address where required

  • Reward Eagle User ID

  • Research Panel ID

  • Account identifiers

  • OTP verification information

  • Account status

  • Communication preferences

  • Other identifiers reasonably required to provide the Services

4.2 Account and Authentication Information

This may include:

  • Login credentials

  • Authentication records

  • OTP verification status

  • Account creation date

  • Login records

  • Security information

Where passwords are used, we seek to maintain them using appropriate security measures rather than storing them in plain text.

4.3 Demographic Information

Depending on the relevant Service or research activity, this may include:

  • Age or age range

  • Gender

  • City

  • State

  • Country

  • PIN code

  • Language preference

  • Household information

  • Education level

  • Other demographic information relevant to a particular research activity

We seek to collect only information reasonably relevant to the applicable purpose.

4.4 Professional and Employment Information

For professional or industry research, we may collect:

  • Occupation

  • Job title

  • Department or function

  • Position level or seniority

  • Employer or company

  • Industry

  • Company size

  • Work location

  • Years of experience

  • Professional qualifications

  • Project experience

  • Areas of responsibility

  • Purchasing or decision-making responsibilities

  • Technical or professional expertise

  • Other information relevant to determining eligibility for a research activity

4.5 Survey and Research Information

We may collect:

  • Screening questionnaire responses

  • Survey responses

  • Opinions

  • Preferences

  • Experiences

  • Product or service usage

  • Professional experiences

  • Research participation history

  • Survey completion status

  • Response timestamps

  • Validation information

  • Research quality-control information

  • Other information voluntarily provided during research

4.6 Interview, Audio and Video Information

Where applicable and after providing appropriate notice, we may collect:

  • Audio recordings

  • Video recordings

  • Photographs

  • Interview transcripts

  • Interviewer notes

  • Meeting recordings

  • Research summaries

Where applicable law requires consent for recording, recording will only occur after the required consent has been obtained.

4.7 Rewards and Transaction Information

We may collect:

  • Reward Eagle points

  • Cashback balances

  • Voucher issuance information

  • Reward eligibility

  • Reward redemption history

  • Merchant transaction references

  • Transaction status

  • Order identifiers

  • Reward fulfilment information

  • Fraud or validation status

4.8 Event and Registration Information

Where registration takes place through a physical event, meeting, exhibition or registration session, we may collect:

  • Event name

  • Event identifier

  • Venue

  • Registration source

  • QR code identifier

  • Campaign identifier

  • Referral source

  • Registration date and time

  • Similar source-identification information

4.9 Device and Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Operating system

  • Device type

  • Device identifiers

  • Application version

  • Access time

  • Referring URL

  • Pages viewed

  • Click activity

  • Session information

  • Cookies

  • Analytics information

  • Security or fraud indicators


5. How We Collect Personal Data

We may collect Personal Data in the following ways.

5.1 Directly From You

For example, when you:

  • Create an account

  • Submit a registration form

  • Verify your mobile number

  • Complete a screening questionnaire

  • Participate in a survey

  • Participate in an interview

  • Contact customer support

  • Redeem rewards

5.2 Automatically

Through technologies and systems such as:

  • Website logs

  • Application logs

  • Cookies

  • Analytics tools

  • Security systems

  • Device information

  • Similar technologies

5.3 From Third Parties

Where permitted, we may receive information from:

  • Merchants

  • Affiliate networks

  • Research Clients

  • Research Sponsors

  • Authorised event organisers

  • Survey providers

  • OTP and communication providers

  • Reward providers

  • Fraud-prevention providers

  • Other authorised business partners

Where Personal Data is provided to us by another organisation, we may rely on that organisation's representation that it is authorised to provide such data, subject to applicable law.


6. How We Use Personal Data

We may process Personal Data for purposes connected with providing, operating and protecting the Services.

6.1 Account Administration

We may use Personal Data to:

  • Create and maintain accounts

  • Authenticate users

  • Verify identity

  • Prevent duplicate registrations

  • Maintain account security

  • Provide account support

  • Respond to account-related requests

6.2 Cashback, Rewards and Incentives

We may use Personal Data to:

  • Track transactions

  • Validate cashback

  • Calculate rewards

  • Issue Reward Eagle points

  • Provide vouchers

  • Manage redemptions

  • Determine reward eligibility

  • Investigate disputed transactions

  • Prevent fraudulent reward claims

6.3 Research Panels, Surveys and Interviews

We may use Personal Data to:

  • Register Research Participants

  • Create and manage research panels

  • Determine eligibility for surveys or interviews

  • Send research invitations

  • Administer surveys and questionnaires

  • Arrange interviews

  • Validate research responses

  • Detect duplicate or fraudulent participation

  • Conduct research analysis

  • Prepare research reports

  • Administer incentives and rewards

  • Deliver research services to Research Clients and Research Sponsors

6.4 Communications

We may contact you regarding:

  • OTP verification

  • Account information

  • Cashback

  • Rewards

  • Research invitations

  • Survey reminders

  • Interview scheduling

  • Service announcements

  • Security notices

  • Customer support

  • Marketing communications where permitted

Communications may be made through:

  • Email

  • SMS

  • WhatsApp

  • Telephone

  • Push notifications

  • In-app notifications

  • Other lawful communication channels

6.5 Fraud Prevention and Quality Control

We may use Personal Data to:

  • Detect duplicate accounts

  • Detect automated or fraudulent responses

  • Verify participant identity

  • Prevent manipulation

  • Confirm research participation

  • Validate reward eligibility

  • Investigate suspicious activity

  • Protect the integrity of Reward Eagle and its research programmes

6.6 Analytics and Service Improvement

We may use information to:

  • Analyse Service performance

  • Understand usage patterns

  • Improve Service functionality

  • Improve research methodologies

  • Improve user experience

  • Develop new products and Services

6.7 Legal and Compliance Purposes

We may process Personal Data to:

  • Comply with applicable law

  • Respond to lawful governmental or judicial requests

  • Maintain tax and accounting records

  • Detect or investigate fraud

  • Establish, exercise or defend legal claims

  • Resolve disputes

  • Enforce our Terms and Conditions

  • Protect Reward Eagle, our Users and our legal rights


7. Research Panels, Surveys and Interviews

Reward Eagle may conduct research:

  • For Reward Eagle itself

  • For Casley India Private Limited

  • For third-party Research Clients

  • For Research Sponsors

  • Jointly with another organisation

  • Through authorised research partners

Participation in research activities is voluntary unless otherwise expressly stated.

For certain research activities, you may be provided with additional information describing:

  • The nature and purpose of the research

  • Eligibility requirements

  • Categories of Personal Data collected

  • Identity or category of Research Client or Research Sponsor

  • Rewards or incentives

  • Recording arrangements

  • Whether Personal Data may be shared

  • Purpose of any proposed data sharing

  • Project-specific retention arrangements

  • Other participation conditions

A project-specific privacy notice, participation notice or consent form may supplement this Privacy Policy.

Where a project-specific notice provides more specific information regarding a particular processing activity, that notice will apply to that activity together with this Privacy Policy.


8. Screening and Eligibility

Joining Reward Eagle or a Reward Eagle research panel does not guarantee eligibility for any particular research project.

We may use information such as:

  • Demographic information

  • Employment information

  • Professional experience

  • Industry

  • Job title

  • Location

  • Previous research participation

  • Previous responses

  • Project-specific information

to determine whether you meet the eligibility criteria for a particular research activity.

We may refuse, discontinue or invalidate participation where relevant eligibility requirements are not satisfied.


9. Research Response Validation

Research responses may be subject to quality and fraud-prevention checks.

A response may be considered invalid where we reasonably identify:

  • Duplicate participation

  • Automated or bot activity

  • False or misleading information

  • Materially inconsistent responses

  • Failure to meet eligibility requirements

  • Suspicious response patterns

  • Abnormally fast completion

  • Repeated or manipulated submissions

  • Identity mismatch

  • Breach of research instructions

  • Other circumstances reasonably indicating invalid or fraudulent participation

Invalid responses may be excluded from research datasets and may not qualify for rewards or incentives.


10. Sharing Research Data With Research Clients and Sponsors

Reward Eagle may provide research findings and research data to the organisation commissioning, sponsoring or receiving the relevant research.

Where reasonably possible and appropriate, research information may be provided in:

  • Aggregated form

  • Anonymised form

  • Pseudonymised form

  • De-identified form

However, certain research projects may require identifiable Personal Data to be disclosed.

Depending on the project, such information may include:

  • Name

  • Mobile number

  • Email address

  • Professional information

  • Registration information

  • Survey responses

  • Interview responses

  • Research participation information

  • Other Personal Data described in the applicable project-specific notice

Where applicable law requires notice or consent before identifiable Personal Data is disclosed to a Research Client or Research Sponsor, Reward Eagle will provide the required notice and obtain the required consent.

Where disclosure of identifiable Personal Data is genuinely necessary for a particular research project, participation in that specific project may be conditional upon such consent.

Refusal to provide consent for a particular project does not, by itself, require closure of your general Reward Eagle account.


11. Identity Matching and Client Verification

For certain research activities, Reward Eagle may use identifiers such as:

  • Mobile number

  • Email address

  • Reward Eagle User ID

  • Research Panel ID

  • Employee or participant identifier where appropriately collected

  • Other agreed identifiers

for purposes including:

  • Confirming eligibility

  • Preventing duplicate participation

  • Matching participant records

  • Validating research participation

  • Reconciling participation records with a Research Client

  • Confirming completion

  • Confirming reward eligibility

Where such verification requires identifiable Personal Data to be disclosed to another organisation, appropriate notice and consent will be obtained where required by applicable law.


12. Transfer or Migration of Research Panels

In certain circumstances, a research programme or panel operated or administered by Reward Eagle may subsequently be transferred, migrated, transitioned or handed over to:

  • A Research Client

  • A Research Sponsor

  • An affiliate

  • Another authorised organisation

  • A successor operator

Information involved in such a transition may include:

  • Panel registration attributes

  • Research participation history

  • Survey information

  • Research identifiers

  • Other relevant programme information

Where specifically authorised and legally permitted, contact information such as mobile number or email address may also be transferred.

Identifiable contact information will not automatically be transferred merely because a research programme has ended.

Where applicable law or the circumstances require separate consent for such transfer, Reward Eagle will provide appropriate notice and obtain the required consent before identifiable Personal Data is transferred.


13. Rewards for Research Participation

Reward Eagle may offer Research Participants:

  • Reward Eagle points

  • Cashback

  • Vouchers

  • Digital rewards

  • Gift rewards

  • Other incentives

The amount and availability of rewards may vary depending on the applicable research project.

Reward eligibility may be conditional upon:

  • Successful completion

  • Meeting eligibility criteria

  • Response validation

  • Compliance with research instructions

  • Absence of duplicate participation

  • Absence of fraudulent activity

  • Satisfaction of other project-specific requirements

Reward Eagle may withhold, reverse or cancel a reward where there is reasonable evidence of:

  • Fraud

  • Duplicate participation

  • Manipulation

  • Material misrepresentation

  • Invalid responses

  • Breach of applicable participation terms


14. Third Parties With Whom We May Share Personal Data

Where reasonably necessary for a lawful purpose, Personal Data may be shared with:

  • Casley India Private Limited and authorised personnel

  • Affiliates and group companies

  • Research Clients

  • Research Sponsors

  • Survey platform providers

  • Cloud and hosting providers

  • IT and software providers

  • OTP providers

  • SMS providers

  • WhatsApp and messaging service providers

  • Email service providers

  • Customer support providers

  • Reward and voucher providers

  • Payment and payout providers

  • Analytics providers

  • Fraud-prevention providers

  • Transcription providers

  • Translation providers

  • Professional consultants

  • Accountants

  • Auditors

  • Legal advisers

  • Insurers

  • Courts

  • Law-enforcement authorities

  • Government agencies

  • Regulatory authorities

  • Potential purchasers or successors in connection with a business transaction

We seek to limit disclosure to Personal Data reasonably necessary for the applicable purpose.


15. Service Providers and Data Processors

We may engage Service Providers to process Personal Data on our behalf.

Where appropriate, we require such providers to:

  • Process Personal Data only for authorised purposes

  • Maintain appropriate confidentiality

  • Implement reasonable security safeguards

  • Restrict access to authorised personnel

  • Comply with applicable contractual requirements

  • Return, delete or otherwise appropriately handle Personal Data when required

Our use of a Service Provider does not remove our own obligations under applicable law.


16. We Do Not Sell Personal Data as a Standalone Data Product

Reward Eagle does not operate as a data broker and does not sell personally identifiable information as a standalone commercial database or data product.

This does not prevent Reward Eagle from:

  • Providing research services to Research Clients

  • Sharing Personal Data with Research Clients or Research Sponsors where appropriately disclosed and permitted

  • Sharing data with authorised Service Providers

  • Making disclosures required by law

  • Transferring information in connection with a permitted corporate transaction

  • Making other disclosures described in this Privacy Policy

Any such disclosure remains subject to applicable law and, where required, appropriate notice or consent.


17. Aggregated, Anonymised and De-identified Information

We may aggregate, anonymise or de-identify information so that it no longer reasonably identifies an individual.

Such information may be used for:

  • Research

  • Statistical analysis

  • Benchmarking

  • Commercial insights

  • Reporting

  • Product development

  • Service improvement

Once information has been irreversibly anonymised so that it no longer constitutes Personal Data under applicable law, it may no longer be subject to the same requirements applicable to identifiable Personal Data.


18. Data Minimisation

We seek to collect Personal Data reasonably necessary for the applicable purpose.

Where identifiable Personal Data is not necessary, we may use:

  • Aggregated information

  • Pseudonymised information

  • De-identified information

  • Anonymised information

Where reasonably practicable, we may also separate direct identifiers from research-response data.


19. Data Retention

We retain Personal Data only for as long as reasonably necessary for:

  • The purpose for which it was collected

  • Providing the Services

  • Maintaining an active Reward Eagle account

  • Research-panel administration

  • Research-project administration

  • Reward administration and validation

  • Fraud prevention

  • Contractual obligations

  • Tax and accounting requirements

  • Legal claims

  • Regulatory requirements

  • Other lawful purposes

Different categories of Personal Data may be subject to different retention periods.

We may retain limited information such as:

  • Consent records

  • Fraud-prevention records

  • Transaction records

  • Audit trails

  • Contractual records

  • Certain account identifiers

for longer periods where reasonably necessary for legal, audit, compliance, dispute-resolution or fraud-prevention purposes.

Following the applicable retention period, Personal Data may be deleted, securely destroyed, anonymised or otherwise handled in accordance with applicable law.


20. Consent Records

Where processing is based on consent, Reward Eagle may maintain records showing:

  • The consent obtained

  • Version of the applicable privacy notice

  • Version of the applicable consent wording

  • Date and time of consent

  • Consent status

  • User or Panel ID

  • Registration source

  • Relevant campaign or event identifier

  • Withdrawal date, where applicable

  • Other audit information reasonably necessary to demonstrate consent

We may retain such records for legal, audit, compliance, dispute-resolution and fraud-prevention purposes, to the extent permitted by applicable law.


21. Withdrawal of Consent

Where Processing is based on your consent, you may withdraw that consent through the mechanism made available to you or by contacting Reward Eagle.

Withdrawal of consent operates prospectively and does not invalidate Processing lawfully undertaken before withdrawal.

Depending on the relevant processing activity, withdrawal may mean that:

  • You may no longer participate in a particular research project

  • You may stop receiving research invitations

  • Your research-panel membership may be discontinued

  • Certain Reward Eagle functionality may no longer be available

Withdrawal from a particular research programme does not necessarily require closure of your general Reward Eagle account.

Rewards validly earned before withdrawal will not be cancelled solely because of a later withdrawal, except where cancellation is otherwise permitted due to fraud, invalid participation, duplicate participation or breach of applicable terms.


22. Information Already Shared With Third Parties

Where Personal Data has already been lawfully disclosed to a separate Research Client, Research Sponsor or other independent recipient, Reward Eagle may not have direct control over that recipient's subsequent independent Processing.

Such recipient may be subject to its own privacy obligations and may maintain its own privacy notice.

Where required by applicable law, Reward Eagle will reasonably assist with requests relating to disclosures made by Reward Eagle.

However, deletion of Personal Data from Reward Eagle systems does not necessarily result in automatic deletion of Personal Data lawfully held by an independent third party.


23. Correction and Updating of Personal Data

You should provide accurate and up-to-date information.

Subject to applicable law, you may request correction, completion or updating of Personal Data maintained by Reward Eagle.

We may require reasonable verification before changing material account, contact or identity information.


24. Deletion and Account Closure

Subject to applicable law, you may request deletion of your Personal Data or closure of your Reward Eagle account.

We may retain certain information where reasonably necessary for:

  • Compliance with law

  • Fraud prevention

  • Accounting

  • Taxation

  • Legal claims

  • Dispute resolution

  • Investigations

  • Enforcement of agreements

  • Audit and record-keeping requirements

Information that has already been irreversibly anonymised or aggregated and incorporated into completed research outputs may no longer be reasonably capable of being associated with or removed in relation to an individual User.


25. Marketing Communications

Where permitted, Reward Eagle may send communications relating to:

  • Cashback offers

  • Coupons

  • Reward Eagle promotions

  • Partner offers

  • Campaigns

  • Other promotional Services

You may opt out of non-essential marketing communications using the mechanism provided in the applicable communication or by contacting us.

Opting out of marketing communications does not necessarily prevent us from sending:

  • OTPs

  • Security notices

  • Account notices

  • Transaction-related communications

  • Reward notifications

  • Legally required notices

  • Research communications that you have separately agreed to receive


26. Research Communications

If you join a Reward Eagle research panel or participate in research, we may contact you regarding:

  • Research opportunities

  • Screening questionnaires

  • Survey invitations

  • Survey reminders

  • Interview invitations

  • Interview scheduling

  • Research administration

  • Research incentives and rewards

You may request to stop receiving future research invitations or withdraw from a particular research panel.


27. SMS, WhatsApp, Email and Telephone Communications

Where permitted, Reward Eagle may communicate through:

  • SMS

  • WhatsApp

  • Email

  • Telephone

  • Push notifications

  • Other appropriate communication channels

External communication providers may be used to facilitate such communications.

Messages may include:

  • OTP verification

  • Survey invitations

  • Survey reminders

  • Interview scheduling

  • Reward information

  • Account information

  • Customer support communications

  • Service-related communications

Marketing communications will be managed separately where required under applicable law.


28. Cookies and Similar Technologies

Reward Eagle may use:

  • Cookies

  • Pixels

  • SDKs

  • Web beacons

  • Browser storage

  • Analytics tools

  • Similar technologies

for purposes including:

  • Operating the Services

  • Maintaining sessions

  • Remembering preferences

  • Measuring performance

  • Understanding user activity

  • Preventing fraud

  • Improving functionality

  • Providing relevant content

Additional details may be provided in our Cookie Policy.


29. Security

Reward Eagle seeks to implement reasonable technical, organisational and administrative safeguards appropriate to the nature of the Personal Data processed.

Such measures may include, where appropriate:

  • Access controls

  • Authentication

  • Encryption

  • Role-based permissions

  • Logging

  • Monitoring

  • Backup procedures

  • Restrictions on employee access

  • Confidentiality obligations

  • Incident-response procedures

  • Vendor security requirements

However, no method of electronic transmission, internet communication or information storage can be guaranteed to be completely secure.

Accordingly, while we seek to protect Personal Data, we cannot guarantee absolute security against every cyberattack, unauthorised access, system failure or other event outside our reasonable control.

Nothing in this Privacy Policy excludes any responsibility that cannot lawfully be excluded.


30. Personal Data Breaches and Security Incidents

Where we become aware of an incident involving Personal Data, we may take steps including:

  • Investigating the incident

  • Containing or mitigating the incident

  • Preserving relevant evidence

  • Taking remedial action

  • Reviewing security controls

  • Notifying affected persons where required

  • Notifying relevant authorities where required by applicable law

Users should promptly notify Reward Eagle if they reasonably suspect unauthorised access to or misuse of their account.


31. User Responsibilities

Users are expected to:

  • Provide accurate information

  • Maintain accurate account details

  • Protect account credentials

  • Not impersonate another person

  • Not create fraudulent or duplicate accounts

  • Not manipulate research responses

  • Not submit fraudulent information

  • Not attempt to obtain rewards improperly

  • Promptly notify Reward Eagle of suspected account misuse

Reward Eagle may suspend, restrict or terminate access where there is reasonable evidence of fraud, abuse or violation of applicable Terms and Conditions.


32. Children's Privacy

Unless expressly stated otherwise for a particular Service, Reward Eagle's general Services and research panels are intended for adults capable of providing valid consent under applicable law.

We do not knowingly seek to collect Personal Data from children for general research-panel activities.

Where a Service specifically involves children, Reward Eagle will seek to implement applicable parental or guardian consent and other legally required safeguards.

If we become aware that Personal Data relating to a child has been collected without required authorisation, we may take appropriate steps to delete or restrict such information.


33. Cross-Border Processing and Transfers

Reward Eagle, Casley India Private Limited and our authorised Service Providers may use systems, infrastructure or personnel located in India or other jurisdictions.

Where Personal Data is processed or transferred outside India, Reward Eagle will seek to comply with applicable requirements and restrictions governing such processing or transfer.

We may change or discontinue particular transfer arrangements where required by law or governmental direction.


34. Business Transfers

In connection with a:

  • Merger

  • Acquisition

  • Corporate restructuring

  • Financing

  • Insolvency

  • Sale of assets

  • Business transfer

  • Corporate reorganisation

  • Similar corporate transaction

Personal Data may be disclosed or transferred to:

  • Prospective purchasers

  • Successors

  • Advisers

  • Financiers

  • Other authorised transaction participants

Such disclosures will be subject to applicable law and, where appropriate, confidentiality protections.


35. Legal and Regulatory Disclosures

Reward Eagle may disclose Personal Data where we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Comply with a court order

  • Respond to lawful governmental requests

  • Respond to regulatory authorities

  • Investigate suspected fraud

  • Investigate misconduct

  • Protect Users

  • Respond to security incidents

  • Enforce contractual rights

  • Establish, exercise or defend legal claims

  • Protect Reward Eagle's legitimate legal interests


36. Your Privacy Rights

Subject to applicable law and applicable exemptions, you may have rights relating to your Personal Data, including the right to:

  • Obtain information regarding the Processing of your Personal Data

  • Request correction of Personal Data

  • Request completion of incomplete Personal Data

  • Request updating of Personal Data

  • Request erasure of Personal Data

  • Withdraw consent where Processing is based on consent

  • Raise a grievance

  • Exercise other rights available under applicable Indian data-protection law

We may require reasonable verification of your identity before processing a request.

We may also request additional information where reasonably necessary to identify the applicable Personal Data or understand your request.


37. Grievance Redressal

If you have a question, complaint or request relating to your Personal Data or this Privacy Policy, please contact:

Grievance Officer / Privacy Contact
Casley India Private Limited
Reward Eagle
Email: [email protected]
Address: 1st floor, Enkay Tower, Plot no. B&B1, Vanijya Kunj, Udyog Vihar, Phase 5, Gurgaon, Haryana- 122016

We may request reasonable verification before responding to requests involving Personal Data.


38. Complaints to Authorities

Nothing in this Privacy Policy prevents you from exercising rights or remedies available under applicable law or from approaching an appropriate governmental, statutory or regulatory authority.


39. Project-Specific Privacy Notices and Consents

Certain research programmes may require additional notices or consents, including:

  • Research participation notices

  • Research Panel Terms

  • Informed consent forms

  • Recording consent

  • Personal Data sharing consent

  • Research Client disclosure notices

  • Panel migration consent

  • Interview terms

Such documents supplement this Privacy Policy.

Your acceptance of this general Privacy Policy does not automatically constitute consent for every future disclosure of identifiable Personal Data to every Research Client or Research Sponsor.

Where specific consent is required by applicable law or is appropriate because of the nature of a particular research project, Reward Eagle will seek separate consent.


40. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to:

  • Changes in applicable law

  • Changes in our Services

  • Changes in technology

  • Changes in our business operations

  • Changes in our data-processing practices

  • Security or compliance requirements

The latest version will be published on Reward Eagle together with its most recent update date.

Where applicable law requires new notice or fresh consent for a materially different Processing purpose, we will seek such notice or consent rather than relying solely on continued use of the Services.


41. Electronic Record

This Privacy Policy may be provided electronically.

Where permitted under applicable law, the Policy does not require a physical signature merely because it is made available in electronic form.

Records of electronic acceptance, including checkbox acceptance, date, time, User ID, source and Policy version, may be maintained by Reward Eagle.


42. Applicable Law

This Privacy Policy and Reward Eagle's Processing of Personal Data are subject to applicable laws of India, as amended and brought into force from time to time.

This includes applicable Indian data-protection, information-technology, consumer-protection, telecommunications and other relevant laws and regulations.

Where applicable, Reward Eagle will seek to comply with requirements arising under the Digital Personal Data Protection Act, 2023, applicable rules and governmental notifications as such requirements become effective.


43. Contact Us

For questions regarding this Privacy Policy or the Processing of Personal Data by Reward Eagle, please contact:

Casley India Private Limited
Reward Eagle Privacy Team

Email: [email protected]
Registered Office: 
1st floor, Enkay Tower, Plot no. B&B1, Vanijya Kunj, Udyog Vihar, Phase 5, Gurgaon, Haryana- 122016
Website: https://rewardeagle.com

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